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Privacy Policy

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1. Information We Collect

We collect and store:

Customer details (name, address, phone, email)

  • Pet details (name, breed, health or grooming needs)

  • Payment information (bank or card details processed securely)

  • Communication records (emails, calls, SMS)

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2. How We Use Your Data

We use your data to:

  • Book and manage appointments

  • Provide grooming services

  • Process payments

  • Respond to enquiries and updates

  • Meet legal or tax obligations

We will not share your information without consent.

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3. Data Storage & Security

Your information is stored securely. Payment data is processed via trusted third parties; we do not retain full card or bank details.

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4. Data Retention

We keep personal data only as long as necessary for business or legal reasons, after which it is deleted securely.

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5. Sharing Information

We may share limited information with:

  • Payment processors

  • IT or booking service providers

  • Professional advisers (e.g. accountants)

    All parties must handle your data securely and lawfully.

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6. Your Rights

You have the right to:

  • Access, correct or delete your data

  • Object to or restrict processing

  • Request data transfer

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To exercise these rights, contact us at:

 scrubapups@gmail.com |  +447514708868

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