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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

Contact

Privacy Policy

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1. Information We Collect

We collect and store:

Customer details (name, address, phone, email)

  • Pet details (name, breed, health or grooming needs)

  • Payment information (bank or card details processed securely)

  • Communication records (emails, calls, SMS)

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2. How We Use Your Data

We use your data to:

  • Book and manage appointments

  • Provide grooming services

  • Process payments

  • Respond to enquiries and updates

  • Meet legal or tax obligations

We will not share your information without consent.

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3. Data Storage & Security

Your information is stored securely. Payment data is processed via trusted third parties; we do not retain full card or bank details.

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4. Data Retention

We keep personal data only as long as necessary for business or legal reasons, after which it is deleted securely.

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5. Sharing Information

We may share limited information with:

  • Payment processors

  • IT or booking service providers

  • Professional advisers (e.g. accountants)

    All parties must handle your data securely and lawfully.

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6. Your Rights

You have the right to:

  • Access, correct or delete your data

  • Object to or restrict processing

  • Request data transfer

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To exercise these rights, contact us at:

 scrubapups@gmail.com |  +447514708868

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